In an SD-WAN dual-gateway scenario, there is a possibility that traffic fails to be forwarded between interconnection interfaces.

Trouble Ticket Number

DTS2024071119270

Symptom

In an SD-WAN dual-gateway scenario, there is a possibility that traffic fails to be forwarded between interconnection interfaces.

Condition

Devices connected to the interconnection interfaces of the dual gateways are incapable of forwarding EVPN GRE packets.

Impact

Traffic fails to be forwarded between interconnection interfaces, leading to service interruption.

Severity

Minor

Root Cause

Devices connected to the interconnection interfaces of the dual gateways are incapable of forwarding EVPN GRE packets.

Solution

The interconnection interfaces on the dual gateways can encapsulate additional UDP headers to packets.

Solution Impact

None

Problem Resolved in

V300R023C10SPC100

Involved Models

AR600, AR6100, AR6200, AR6300, RU-5G

Precaution

None